What's in these terms?

  • Who we are and how to contact us.

  • By registering or applying you accept these terms.

  • Registration process.

  • Programme terms.

  • Cancellation of the Programme.

  • Intellectual Property.

  • Disruption of online access/technical support.

  • Accuracy of information about the Programme.

  • Responsibility for loss or damage suffered by you or your business.

  • Events outside our control.

  • There are other terms that may apply to you.

  • We may make changes to these terms.

  • How we may use your personal information.

Who we are and how to contact us

We, the Chartered Association of Business Schools, are registered in England and Wales as a limited company under company number RC000880 and as a registered charity with charity number 1162854. Our registered office is: 3rd Floor, 40 Queen Street, London, EC4R 1DD. To contact us, please email or telephone us on 020 7236 7678.

These terms apply when you use express your interest in, or apply for, the Programme. Please read them carefully.

By registering or applying you accept these terms

By registering your interest in, or applying for, the Programme, you confirm on behalf of your business that you accept these terms and that you and it agree to comply with them.

If you do not agree to these terms, you must not register your interest for, or apply to, the Programme.

We recommend that you print a copy of these terms for future reference.

By registering your interest in the Programme, you agree to receive further information from us about the Programme, including details about programme dates, providers and how to complete your registration.

Registration process 

You must ensure that any information you provide in your registration, and during the Programme, about you and your business, is true and correct. Your registration will be processed by us.

Programme terms

By registering your interest in or registering to the Programme, you agree on behalf of yourself and your business that:

  • it is your responsibility to read the Programme description and determine whether it meets your requirements.

  • you agree to be contacted by a third party evaluator during and after the Programme. The name of the evaluator will be made known to you before they contact you.

the Department for Business and Trade (DBT) (which is providing funding for the Programme) and the Chartered Association of Business Schools reserve the right to withdraw the Programme or courses within the Programme at any time. Please see the Refund Policy outlined below:

We will have no liability or obligation to you or your business for any changes to the content and structure of the Programme.

  • the course materials used in the Programme have been collaboratively created for usage within this Programme only. You do not have the right to use these materials for any further training or as part of any other course(s). You will not license, distribute, publish, broadcast or otherwise circulate such materials. You agree on behalf of your business that it will indemnify us in respect of any loss suffered by us as a result of any breach of this paragraph.

  • online course and portal usernames and passwords are for your personal use only and should not be passed to anyone else. You should protect your log-in information at all times.

  • you will comply with the end user licence agreement for the learning platform used on the Programme.

If your application is successful and you participate in the Programme, you and your business agree to provide necessary information about your business, to help us evaluate the Programme. This will include, for example, information on your use of management practices and financial information relating to your business (such as turnover) before and after you have participated in the Programme. Data will be collected on registration, as part of a diagnostic before starting the Programme, and through surveys, some of which will take place after the Programme has finished.

Your business also agrees on request to complete a subsidy declaration called “Small Amounts of Financial Assistance” in a form to be provided by us or the business school, and shall retain records for six years after your participation in the Programme of all amounts received by your business that are state aid or public subsidies.

Cancellation of the Programme

We reserve the right to cancel or withdrawn the Programme, in whole or in part, without any obligation or liability to you or your business.

Intellectual property

All intellectual property rights (including copyright) in any course materials or other learning materials made available in connection with the Programme, whether online or in hard copy, belong to us or the business school, as applicable.

You agree that you will only use such materials for your private study and will not copy them (except for your private study).

Disruption of online access/technical support

We will not be responsible to you for any delay or disruption to your access to Programme materials as a result of any of the following:

  • operation of the internet (including the effect of viruses);

  • firewall restrictions which may have been placed on your network or the computer you are using to gain access to online study; or

  • the failure of telecommunications links or equipment or browser issues.

We accept only the obligations detailed below to provide technical and content support in connection with the Programme and its online platform.

  • If you report a fault to us, we will use reasonable endeavours to provide a solution, but we do not guarantee that the support provided will resolve your technical problems.

  • Periods of downtime may be necessary from time to time in respect of the platform used in the Programme. Technical support may not be available at such time. We aim to minimise any such downtime but will not have any liability for any periods of unavailability.

  • We cannot guarantee uninterrupted availability of online learning resources. In particular, we may suspend access to online resources for the purpose of scheduled or emergency maintenance, repairs and upgrades or to improve performance and functionality.

  • We will not be responsible for any problems or technical malfunction of any equipment or service not owned or operated by us, such as telephone networks or lines; computer systems, servers or providers; computer equipment or software; delayed or failed receipt of any email or online application due to technical problems or traffic congestion on the internet, telephone lines or any website; or any combination of these.

Accuracy of information about the Programme

Although we make reasonable efforts to update the information about the Programme, we make any representations, warranties or guarantees, whether express or implied, that the content we provide is accurate, complete or up to date, at any time.

Responsibility for loss or damage suffered by you or your business

Please note that we only provide information about the Programme to business users, and only businesses can apply to join the Programme.  If you are a consumer, you should not apply for the Programme.

We will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

Nothing in this paragraph will exclude or limit our liability for: (a) death or personal injury caused by negligence; or (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable law.

Events outside our control

We will be liable for any failure to perform, or delay in performing, any of our obligations under these terms that is caused by an event outside our or their reasonable control, including without limitation fire, flood, terrorist attack, civil unrest, strikes, epidemic or pandemic, lockdowns, or actions or delays by any government authority ("Force Majeure Event").

Our obligations under these terms will be suspended for the period that the Force Majeure Event continues, and the time to perform these obligations shall be extended for that period. We will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which its obligations under these terms can be performed despite the Force Majeure Event.

There are other terms that may apply to you

The following additional terms apply if you register your interest or apply to the Programme via our website:

  • Our Privacy Notice - Help to Grow: Management Essentials. Please also see How we may use your personal information.

  • Our Cookie Policy, which sets out information about the cookies on our website and can be accessed here.

  • Our Website Terms of Use, which sets out the rules for using our website and can be accessed here.

We may make changes to these terms

We amend these terms from time to time. Please check these terms to ensure you understand the terms that apply at the time that you register your interest or apply for the Programme.

These terms were most recently updated in January 2024.

How we may use your personal information

We will only use your personal information in respect of the Programme as set out in our Privacy Notice – Help to Grow: Management Essentials, which can be accessed here.